See why so many practices switch to Smart Support AI
- Increases bookings
- Reduces front desk burden
- Quick set-up. No IT support needed
01 / Inbound
Inbound phone support
Practice Managers Love Smart Support
“100X better than voicemail. 1000X better than having patients call back.”
Recorded sample call
This is what a patient hears instead of voicemail.
Approved demo recording
“The team made it easy. From the day we implemented Smart Support, bookings started climbing and my front desk finally got room to breathe.”
David Boguslavsky, MD
Founder and Medical Director, PremierMD
Instant agent preview
Answering every call has never been this easy. Preview your instant agent now.
Turn missed calls into more booked appointments not voicemails that need dealing with and phone tag.
02 / Outbound
Outbound patient recall
Recall management has never been easier
No more fighting your way through interruptions to complete your daily call lists. Patients get called at the right time. Bookings go up. Backfills happen automatically.
Smart Support handles it all
- Patient recall
- Care gap reminders
- Patient outreach
- Backfill management, and more!
What practices see in their first month
- 30–40%fewer missed calls
- 16 - 24additional new-patient bookings per month
- 3-5 hoursof front-desk time recovered per day
Illustrative outcomes for a typical 2 location small practice.
“As a solo practitioner, it’s a relief to not have to sit by the phone prepared to talk with a patient at any moment OR have to call personally to make re-bookings happen. It lets me focus on the things that matter.”
Robin Warner, D.O.
Neurologist, Robin Warner Neurology
Instant agent preview
Take phone tag and leaving messages off your front desk's to-do list. Preview your AI agent now.
When the call list happens instantly, in concert with your EHR and calendar software, the calendar stays full without the front desk feeling the pressure.
03 / Pricing
Pricing and more
Transparent pricing
Simple monthly pricing.
$850/mo just $1.16/hour for 24/7 coverage
After-hours / overflow coverage
- Emergency escalation included
- EHR integrations available
- Includes 1000 monthly outbound calls
Endless integrations
and more
Jake BYour dedicated success manager is always here to help
Smart Support is AI, but our team is very real. You’ll get a real person you can reach easily who knows your practice by name and can adjust things any time you need.
Frequently asked questions
Is Smart Support AI HIPAA compliant?
Yes, Smart Support is HIPAA compliant. Your Practice Success Partner can walk you through our privacy and security practices before you get started.
Does Smart Support AI work with my existing calendar and EHR?
Yes, many calendar and EHR integrations are available for Smart Support. Most practices start with simple system alerts and access to their dashboard, then explore integrations as needed.
Does Smart Support AI work with my existing phone number?
Yes, patients dial your existing number. We'll help you set it up so only the calls you miss are forwarded to our agent.
Can Smart Support make handoffs back to my team?
Yes, Smart Support can hand calls back to your team. For calls that need your team, or when a patient asks to speak with someone, we make the handoff or pass along the message.
What if I don't like my custom agent?
Changing your custom agent at any time is easy. You can make changes yourself or have your Practice Success Partner make them for you, free of charge. Everything from the voice, to the info shared, cadence of speech, even the rules it plays by is easily adjusted at any time. Free of charge.
Does Smart Support AI replace my existing front desk team?
No, Smart Support is here to help your existing team, not replace them. Most practices use it only for overflow and after-hours calls they would otherwise have missed.
Do patients like Smart Support AI?
Yes, no one likes phone tag. Most patients prefer getting the help they need or having their questions answered right away.