The World's Most Advanced AI Triage & Booking System.

Ubie Smart Support automates your clinical intake, routes patients to the right care instantly, and fills your schedule 24/7. It's not just a chatbot—it's your most efficient staff member.

One AI, Every Way Patients Reach You

Smart Support meets patients on the channel they prefer—same clinical triage, same instant booking, 24/7.

SMS

Patients text in; AI collects symptoms, runs triage, and books the right appointment—no app or portal required. Perfect for follow-ups and reminders.

Voice

Natural-language phone conversations with the same AI—symptom intake, triage, and scheduling in one call. No hold times, no callbacks. Hear the future of triage.

Chat

Web and in-app chat with clinically-validated AI that understands patient concerns, recommends the right level of care, and books directly into your EMR.

Stop Losing Patients to Hold Times.

One seamless flow from first contact to confirmed visit—no hold music, no callbacks.

Symptom Search

Patient describes their concern in their own words

AI Triage

Clinically-validated AI recommends the right level of care

Smart Routing

EMR-integrated scheduling finds the best slot

Appointment Confirmed

Patient and provider are matched—done in minutes

Excellence in Clinical AI, Scaled for Impact

Backed By

Trusted by more than0people per month
Powering0+care points globally

Why Smart Support

Eliminate Administrative Overload

Nurses spend 60% of their time on non-clinical tasks. We give that time back.

Recapture Lost Revenue

The U.S. healthcare system loses $150B annually to unfilled capacity. Our AI identifies and fills those gaps automatically.

Prevent Staff Burnout

Reduce the 49% burnout rate by removing the friction of manual booking and phone triage.

Finally, a Unified Assistant

Symptom Triage & Smart Routing

A clinically-backed AI that understands patient needs and directs them to the appropriate level of care.

Integrated Scheduling

Direct integration with your EMR to search providers and book appointments in real-time.

Capacity-Filling Engagement

Proactively engages patients to fill cancellations and optimize provider schedules.

Clinical Excellence Meets Enterprise-Grade Security

Built by leaders in AI innovation. Safe, secure, and fully private.

HIPAA Compliant

Encrypted Data

Ready to transform your patient flow?

Join the 1,900+ provider organizations already using Ubie solutions to optimize care.