Our Services
Medical Information
Helpful Resources
Published on: 10/26/2026
Over-the-counter eye drops can ease pink eye discomfort, but they cannot cure most cases, and knowing the difference matters. Lubricating artificial tears help rinse irritants and soothe burning, itching, and grittiness, while antihistamine or mast cell stabilizer drops (like ketotifen) specifically target allergic conjunctivitis. What OTC drops cannot do is treat bacterial infections, which need prescription antibiotics, or shorten viral pink eye, which usually clears on its own in one to two weeks; redness-reducing "get the red out" decongestant drops are generally discouraged because they can cause rebound redness and mask worsening symptoms. Several important factors determine which option fits your situation, including the cause of your symptoms, contact lens use, and warning signs like eye pain, light sensitivity, or blurred vision that call for urgent care, so see below to understand more.
Because viral, bacterial, and allergic pink eye look similar but call for very different treatments, guessing can mean days of unnecessary discomfort or a missed infection, which is why it helps to take a free, instant, online symptom check to clarify what may be causing your red eye and what step to take next.
Last reviewed for medical accuracy: 10/22/2026
Pink eye (conjunctivitis) is inflammation of the thin, transparent layer covering the white part of the eye and the inner eyelid. It can result from viruses, bacteria or allergies. While some cases require prescription medication, many people turn to over the counter eye drops for pink eye to relieve discomfort, redness and itching. This guide explains which drops can help, which cannot—and when to seek medical care.
Even with OTC drops, some signs indicate a need for professional evaluation:
If you’re unsure which type you have—or if symptoms worsen—consider a free, online symptom check, using the doctor approved Ubie Symptom Checker.
Speak to a doctor about any serious or life-threatening symptoms. Early evaluation ensures the right treatment and protects your vision.
(References)
* Roy IS, Roy SN, Ahmed E. Epidemic acute conjunctivitis. Br J Ophthalmol. 1972 Jun;56(6):501-3. doi: 10.1136/bjo.56.6.501. PMID: 5069192; PMCID: PMC1208826.
* Spector SL, Raizman MB. Conjunctivitis medicamentosa. J Allergy Clin Immunol. 1994 Jul;94(1):134-6. doi: 10.1016/0091-6749(94)90081-7. PMID: 8027493.
* Bonini S, Lambiase A, Juhas T, Bonini S. Allergic conjunctivitis. Dev Ophthalmol. 1999;30:54-61. doi: 10.1159/000060749. PMID: 10627916.
* Ishizaki M. [Allergic conjunctivitis]. Ryoikibetsu Shokogun Shirizu. 2000;(31):539-42. PMID: 11269157.
* Normann EK. Conjunctivitis in children. Lancet. 2005 Jul 2-8;366(9479):6-7. doi: 10.1016/S0140-6736(05)66799-2. PMID: 15993210.
* Robaei D, Naunton M, Watson S. Seeing red: over-the-counter chloramphenicol. Clin Exp Ophthalmol. 2015 Mar;43(2):99-100. doi: 10.1111/ceo.12497. PMID: 25833086.
* Celkan T. Plasminogen deficiency. J Thromb Thrombolysis. 2017 Jan;43(1):132-138. doi: 10.1007/s11239-016-1416-6. PMID: 27629020.
* OTC drugs for seasonal allergies. Med Lett Drugs Ther. 2019 Apr 22;61(1570):57-60. PMID: 31169808.
* A drug-eluting contact lens for allergic conjunctivitis. Med Lett Drugs Ther. 2022 Apr 18;64(1648):60-61. PMID: 35436774.
* Leonardi A, Quintieri L, Presa IJ, LLoves JM, Montero J, Benítez-Del-Castillo JM, Lestón FJS, González-Mancebo E, Asero R, Groblewska A, Kuna P. Allergic Conjunctivitis Management: Update on Ophthalmic Solutions. Curr Allergy Asthma Rep. 2024 Jul;24(7):347-360. doi: 10.1007/s11882-024-01150-0. Epub 2024 Jun 13. PMID: 38869807; PMCID: PMC11233348.
We would love to help them too.
For First Time Users
We provide a database of explanations from real doctors on a range of medical topics. Get started by exploring our library of questions and topics you want to learn more about.
Was this page helpful?
Purpose and positioning of servicesUbie Doctor's Note is a service for informational purposes. The provision of information by physicians, medical professionals, etc. is not a medical treatment. If medical treatment is required, please consult your doctor or medical institution. We strive to provide reliable and accurate information, but we do not guarantee the completeness of the content. If you find any errors in the information, please contact us.