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Published on: 7/15/2026

What should I do if I have shoulder pain and can't raise my arm?

Yoshinori Abe

Reviewed by Yoshinori Abe, MD

Internal Medicine

Shoulder pain combined with difficulty raising your arm may indicate several conditions, including diabetes-related frozen shoulder (adhesive capsulitis), rotator cuff injuries, or nerve damage following surgery. These symptoms should not be ignored, as early diagnosis often leads to better outcomes and can prevent long-term mobility loss.

Common causes include:

  • Frozen shoulder: Frequently linked to diabetes, causing stiffness and restricted movement
  • Rotator cuff tears: Weakness and pain when lifting the arm
  • Post-surgical nerve injury: Nerve damage affecting shoulder function
  • Impingement syndrome: Tendons pinched during arm elevation

Because these conditions share overlapping symptoms but require very different treatments, identifying the likely cause early is critical. A quick, private assessment can help you understand what's happening and decide your next steps confidently. Take a free, instant, online symptom check to clarify your situation and know when—and how urgently—to see a healthcare provider.

Reviewed for medical accuracy: 07/14/2026

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Important Next Steps

Learn if shoulder pain needs urgent careDiscover likely causes of your shoulder painFind out if your arm pain is seriousSee OTC options for shoulder pain reliefFind shoulder doctors near youLearn medically valid home remedies for shoulder painUnderstand if shoulder pain needs a symptom check

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Explanation

Shoulder pain and difficulty in raising your arm can be concerning, and there are several potential causes. One possible cause is related to diabetes. People with diabetes can experience shoulder issues, like a frozen shoulder, which may limit shoulder movement and cause pain. Another potential cause is nerve injuries that can occur after surgeries or traumas, involving the neck or spine. Nerve problems can lead to weakness or inability to move the arm properly. Additionally, radiation therapy for cancer performed close to the shoulder, can sometimes lead to shoulder and arm problems, affecting movement and causing discomfort.

If you are experiencing these symptoms, it is important to talk to a healthcare provider. To help identify what might be causing your shoulder pain and arm mobility issues, you can check your symptoms with Ubie's free AI-powered assessment tool. They can help determine the exact cause of your symptoms and recommend appropriate treatments. Treatment options may vary depending on the underlying issue, and a healthcare provider can guide you on the best course of action.

(References)

  • Garcilazo C, Cavallasca JA, & Musuruana JL. (2010). Shoulder manifestations of diabetes mellitus. Current diabetes reviews, 20701586.

  • Joaquim AF, Makhni MC, & Riew KD. (2019). Post-operative nerve injuries after cervical spine surgery. International orthopaedics, 30498911.

  • Deutsch M, & Flickinger JC. (2001). Shoulder and arm problems after radiotherapy for primary .... American journal of clinical oncology, 11319294.

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