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Published on: 4/21/2026
Several OTC creams such as low strength capsaicin, 2 to 4 percent lidocaine, diclofenac gel, menthol or camphor blends and pramoxine formulations offer targeted relief for the burning, stabbing or tingling pain of postherpetic neuralgia with minimal systemic side effects. Their speed of relief, duration and risk of local irritation vary so you may need to start with the lowest strength, rotate products or combine with non drug measures like cool compresses.
There are several factors to consider before choosing a cream and you may need prescription options if OTC relief is partial; see below for complete details to guide your next steps in relief and care.
Postherpetic neuralgia (PHN) is the lingering nerve pain that can follow a shingles (herpes zoster) outbreak. For many, this pain is burning, stabbing or tingling—and can last months or even years. Topical creams offer targeted relief with fewer systemic side effects than oral medications. Below, we review the most effective over-the-counter (OTC) options and how to use them safely.
Capsaicin, derived from chili peppers, depletes substance P (a pain neurotransmitter) in nerve endings.
• Concentrations: 0.025%–0.075% OTC
• Brands: Zostrix, Capzasin-HP (lower strength for first-time users)
• How to use:
Lidocaine numbs nerve endings and is often recommended by pain guidelines for localized neuropathic pain.
• Concentrations: 2% OTC in many regions (higher strengths may require prescription)
• Brands: Local-Anesthetic gels or American Pain Society–approved formulations
• How to use:
Diclofenac gel reduces local inflammation that can contribute to nerve pain.
• Concentration: 1%–2% diclofenac sodium (e.g., Voltaren Arthritis Pain Relief Gel)
• How to use:
Cooling agents like menthol or camphor create a counter-irritant effect, distracting from nerve pain.
• Products:
Pramoxine is a topical anesthetic that numbs the skin with minimal irritation.
• Concentration: 1% pramoxine hydrochloride
• Brands: Sarna Sensitive, Aveeno Anti-itch cream
• How to use: apply up to 3–4 times daily to intact skin
• Side effects: rare, but stop use if rash or swelling occurs
If OTC creams provide only partial relief, or if pain:
…you may benefit from prescription options (e.g., lidocaine 5% patches, compounded topical agents) or oral neuropathic pain medications like gabapentin or pregabalin.
Before your next doctor's visit, use this free Medically approved LLM Symptom Checker Chat Bot to document your symptoms and better understand your treatment options.
Always speak to a doctor about any serious, worsening or life-threatening concerns. Prompt evaluation is key to preventing complications.
Finding the best cream for post shingles nerve pain often involves some trial and error. Start with a well-tolerated, low-strength topical agent like capsaicin or lidocaine and build from there. Combine topical therapy with non-drug measures—cooling, rest, stress management—and keep your care team informed. With patience and the right approach, many people achieve significant relief.
Remember to consult a healthcare professional before starting or changing treatments, especially if you have other health conditions or take multiple medications. Your doctor can help tailor a plan that balances effectiveness with safety.
(References)
* Derry S, Wiffen PJ, Moore RA. Topical treatments for localized neuropathic pain: a systematic review. Cochrane Database Syst Rev. 2017 Jan 20;1(1):CD010862. doi: 10.1002/14651858.CD010862.pub2. PMID: 28107593; PMCID: PMC6464879.
* Mason L, Moore RA, Derry S, Edwards JE, Wiffen PJ. Capsaicin for neuropathic pain in adults. Cochrane Database Syst Rev. 2017 Jan 20;1(1):CD000184. doi: 10.1002/14651858.CD000184.pub3. PMID: 28107548.
* Chen TW, Lee DY, Lin YC, Fan TC, Tsai JC, Yang SF. Topical Treatments for Neuropathic Pain: An Update. Drugs. 2019 Jun;79(9):921-933. doi: 10.1007/s40265-019-01121-x. PMID: 31106465.
* Johnson KM, Johnson RW. Management of postherpetic neuralgia: a practical review. Postgrad Med. 2019 Jul;131(5):372-377. doi: 10.1080/00325481.2019.1604928. PMID: 31039988.
* Finnerup NB. Topical Treatments for Neuropathic Pain. Pain. 2018 Sep;159 Suppl 1:S71-S75. doi: 10.1097/j.pain.0000000000001309. PMID: 30028711.
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